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Questions about an order, a gemstone, or a consultation? Real people, real answers — usually within a few hours.
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Support Hours
- Monday – Friday 10:00 am – 7:00 pm
- Saturday 10:00 am – 7:00 pm
- Sunday Closed
All times are India Standard Time (IST).
★ Free Guidance
Not sure which stone is right for you?
Share your birth details and our astrologer will suggest the gemstone and Rudraksha best suited to your chart — no cost, no obligation.
Get a Free Recommendation →Answers Before You Ask
The questions our team hears most often.
Every dispatched order gets a tracking link by email and SMS. You can also check
the status any time on our
order tracking page
using your order number.
Enter the certificate number printed on your lab report on the
certificate verification page
to confirm it against our records.
Yes — unworn, certified items can be returned in their original packaging.
The full terms and timelines are in our
return policy.
That depends on your birth chart. Our
gemstone calculator
gives an instant suggestion, and our astrologer can review it with you free of charge.